Moon Magic Company is a jewelry brand that aims to bring the mystical powers of the moon to everyday life. The company was founded with the belief that the moon possesses an undeniable allure and influence on our planet. By harnessing the power and beauty of the moon, Moon Magic Company creates jewelry pieces that are both stunning and meaningful. One of the main focuses of Moon Magic Company is their selection of moonstone jewelry. Moonstone is a gemstone that is associated with the moon and is believed to have healing and balancing properties. Moon Magic Company sources high-quality moonstones and incorporates them into their jewelry designs, allowing wearers to benefit from the stone's mystical properties.
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We are thrilled that you loved your experience! Here at Moon Magic, we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
At this point, I see that even if they abide by their warranty policy, I am just going to get another ring that will break in a few months or a ring covered in mold. If you decide to continue with the offer of 50 discount on a new item of similar value - please reach out to our customer support department, that is the best variant we can offer to you according to our policy.
Moon Magic Company sources high-quality moonstones and incorporates them into their jewelry designs, allowing wearers to benefit from the stone's mystical properties. In addition to moonstone, Moon Magic Company also offers a variety of other gemstone options, each with its own unique meaning and energy. From labradorite to opal, each gemstone is carefully selected and included in their jewelry designs with the intention of creating a connection between the wearer and the natural world.
Moon Magic Reviews
I found this company through an advertisement on YouTube. I have had nothing but great service from them. When a necklace that I had worn once broke, they replaced it no questions asked. I love moonstone, and they have an amazing stock of earrings, necklaces, rings, and bracelets. All are very feminine and dainty and beautiful.
Date of experience : October 16, 2023
Reply from Moon Magic
Thank you so much for your kind words. This really means a lot! We are really sorry to hear that you've experienced an issue with your order! We always stand behind our products and are glad to know it was resolved to your satisfaction! We look forward to having more business with you!
Moon Magic Company takes great pride in their craftsmanship and attention to detail. Each piece of jewelry is handcrafted by skilled artisans, ensuring that every item is of the highest quality. The company also values sustainability and environmentally friendly practices. They strive to minimize their environmental impact by using recycled materials whenever possible and supporting ethical and responsible sourcing. The brand's commitment to customer satisfaction is also evident in their customer service. Moon Magic Company aims to provide exceptional service and meet the needs of their customers. They offer a range of customer-friendly policies, such as free shipping and easy returns, to ensure a positive shopping experience. Overall, Moon Magic Company is a jewelry brand that combines the ethereal beauty of the moon with the power of gemstones to create stunning and meaningful pieces. With their focus on sustainability and customer satisfaction, Moon Magic Company aims to bring the magic of the moon to people's everyday lives, allowing them to embrace the enchantment and mystery of the natural world..
Reviews for "Moon Magic Company: The Artistry Behind Every Moonstone"
1. Sarah - 1/5 stars - I was extremely disappointed with my experience with Moon Magic Company. I ordered a moonstone ring for my sister's birthday, and when it arrived, it looked nothing like the picture on their website. The quality was poor and the stone had almost no sparkle. I tried contacting their customer service multiple times for a refund or an exchange, but they were unresponsive. It's clear that this company prioritizes making sales rather than ensuring customer satisfaction. I would not recommend shopping with them.
2. John - 2/5 stars - I recently bought a moonstone necklace from Moon Magic Company and while the design was beautiful, the overall quality was not up to par. The chain was flimsy and broke within a week of wearing it. I sent an email to their customer service, but it took them over a week to respond. They eventually sent a replacement, but the same thing happened again. I don't think I'll be purchasing from them again as their products seem cheaply made and their customer service is slow and unhelpful.
3. Emily - 2/5 stars - I had high expectations for Moon Magic Company, but unfortunately, they fell short. I ordered a moonstone bracelet and when it arrived, it looked nothing like the picture online. The stone was much smaller and had a dull appearance. I reached out to their customer service, hoping for a resolution, but they were not helpful at all. They claimed that the product was accurately represented on their website, even when I provided evidence of the discrepancy. I was extremely disappointed with the lack of transparency and poor customer service. I won't be buying from them again in the future.